Shubhendu Vaid
Leadership Philosophy
Engineering leader focused on building scalable products, high‑performing teams, and customer‑centric digital experiences.
How I lead
I’ve spent my career shipping large‑scale customer journeys and internal platforms across telecom, banking, consulting, and product engineering. My core strengths are modern web platforms (Next.js/React), backend services (Node/Java), and cloud-native delivery on AWS and GCP.
I’m passionate about performance, quality, and pragmatic architecture — from event‑driven systems and microservices to front‑end frameworks that scale across squads.
As a leader, I coach and mentor engineers, grow teams, and set technical strategy that balances innovation with reliable delivery.
I also advise teams on practical Generative AI adoption, including LLM‑powered product features, RAG architectures, and evaluation/guardrails.
Focus areas
The leadership and architecture priorities I bring to teams and stakeholders.
Engineering Leadership Coaching
- Transitioning from IC to manager/leader
- Team scaling, hiring, and performance culture
- Delivery excellence and stakeholder management
Architecture & Platform Reviews
- Next.js/React and Node.js system design
- Event-driven and microservices architecture
- Performance, reliability, and cloud cost tuning
Generative AI Advisory
- LLM/RAG solution design and evaluation
- Practical AI adoption for product teams
- Guardrails, quality, and responsible AI
Impact highlights
Evidence of delivery outcomes, scale, and leadership impact.
Achieved 5x improvement in page load times using Next.js optimization
Delivered zero order loss in sales/renew experience rebuild at BT Group
Reduced call handling times by 30% nationwide with custom CRM solution at Bharti Airtel
Scaled APIs to handle 6,000 requests per minute using Java and MongoDB at PwC
Led successful AWS migration enhancing scalability and performance