Shubhendu Vaid
Senior Software Engineering Manager & Engineering Leader
London, UK
Senior Software Engineering Manager with 14+ years of experience building and scaling web and cloud platforms. Specializing in Next.js, React, Node.js, TypeScript, AWS/GCP, event-driven architecture, and Generative AI.
About Me
Engineering leader focused on building scalable products, high‑performing teams, and customer‑centric digital experiences.
I’ve spent my career shipping large‑scale customer journeys and internal platforms across telecom, banking, consulting, and product engineering. My core strengths are modern web platforms (Next.js/React), backend services (Node/Java), and cloud-native delivery on AWS and GCP.
I’m passionate about performance, quality, and pragmatic architecture — from event‑driven systems and microservices to front‑end frameworks that scale across squads.
As a leader, I coach and mentor engineers, grow teams, and set technical strategy that balances innovation with reliable delivery.
I also advise teams on practical Generative AI adoption, including LLM‑powered product features, RAG architectures, and evaluation/guardrails.
Frontend Engineering
Next.js, React, TypeScript for creating exceptional user experiences
Backend Engineering
Node.js, Java, Microservices, Event-Driven Architecture, Kafka
Database Systems
MongoDB, PostgreSQL, Cassandra for scalable data solutions
Leadership
Team management, technical mentoring, and technical strategy development
Professional Impact & Statistics
Quantifiable results and achievements in software engineering leadership
Progressive software engineering experience from individual contributor to senior leadership
Successfully managed and mentored engineering teams across multiple organizations
Successfully managed and mentored 8 engineering squads
International experience across UK, Poland, and India with remote team leadership
Key Achievements & Results
Achieved 5x improvement in page load times using Next.js optimization
Delivered zero order loss in sales/renew experience rebuild at BT Group
Reduced call handling times by 30% nationwide with custom CRM solution at Bharti Airtel
Scaled APIs to handle 6,000 requests per minute using Java and MongoDB at PwC
Led successful AWS migration enhancing scalability and performance
Professional Experience
Over 14 years of experience building and scaling enterprise software solutions.
Senior Software Engineering Manager
BT Group
London, UK
Engineering Lead for BT Business Broadband SMB Learn–Buy–Get acquisition and renewals journey. Architected a front‑end framework and CMS adapter pattern, rebuilt sales/renew experiences with Next.js/React/Node/Java on AWS, and delivered LLM‑powered help and recommendation features. Scaled a full‑stack team from 7 to 30+ across the UK and India while defining multi‑squad technical strategy.
Engineering Manager
BT Group
London, UK
Led development of all transaction journeys for business.bt.com from inception. Architected cloud migration to AWS, improving resilience and scalability, and introduced automated testing/CI‑CD to speed delivery. Managed and mentored a 7‑engineer team focused on performance and reliability.
Lead Software Engineer
JPMorgan Chase & Co
Glasgow, UK
Engineered a sophisticated digital platform catering to the investment banking sector, encompassing web and native applications. Streamlined integration among apps to facilitate the smooth transfer of large volumes of data. Mentored junior engineers, promoting knowledge-sharing and best practices. Contributed to architecture discussions, focusing on scalability and performance optimization.
Lead Engineer
PwC
Gdansk, Poland
Designed and built a KYC solution from scratch using TypeScript, React, Node.js, and MongoDB. Led a 4‑developer team, migrated data from SharePoint, and scaled APIs to handle ~6,000 TPM with strong test coverage and observability.
Senior Software Engineer
EPAM Systems
Gdansk, Poland
Worked in a distributed US/Poland team on Cigna health‑insurance platforms. Built transaction and audit workflows using Angular, Java, Spring Boot, and reactive programming, with a focus on scalability and performance.
Senior Software Engineer
Bharti Airtel
Gurugram, India
Developed a custom CRM and chatbot solution, reducing call handling times by 30% nationwide. Led POCs for workflow automation, enhancing operational efficiency.
Senior Software Engineer
Ingenuity Gaming
Noida, India
Created a slot game (Hi-Lo Roller) for Sigma using JavaScript and event-driven design.
Software Engineer
Commelius Solutions
Jaipur, India
Developed a framework for bespoke e-learning solutions, focusing on reusable components.
Latest Articles
Insights on engineering leadership, architecture, and building scalable systems that drive innovation.
Orchestrating Multiple AI Tools: Building a Consensus CLI in Rust
Why AI tool fragmentation hurts delivery and how an open-source Rust CLI builds consensus across Amazon Q, Claude, Gemini, and local models.
Efficiently Retrieving Data from 1 Billion Records
A practical Cassandra + Docker + Spring Boot walkthrough for fast reads at billion-scale with partitioned access patterns.
Innovation with Practicality: Why Engineering Leads Need to Be Commercially Minded
Five principles for balancing technical ambition with commercial impact, grounded in real leadership lessons.
Advisory & Consulting
I offer paid 1:1 sessions and project reviews for engineering leaders, teams, and founders who want practical, high‑leverage help.
Engineering Leadership Coaching
- Transitioning from IC to manager/leader
- Team scaling, hiring, and performance culture
- Delivery excellence and stakeholder management
Architecture & Platform Reviews
- Next.js/React and Node.js system design
- Event-driven and microservices architecture
- Performance, reliability, and cloud cost tuning
Generative AI Advisory
- LLM/RAG solution design and evaluation
- Practical AI adoption for product teams
- Guardrails, quality, and responsible AI
Frequently Asked Questions
Common questions about Shubhendu Vaid's experience, skills, and availability
Who is Shubhendu Vaid?
Shubhendu Vaid is a Senior Software Engineering Manager and Engineering Leader at BT Group in London, UK, with 14+ years of experience building and scaling software platforms. He specializes in Next.js, React, Node.js, TypeScript, cloud architecture, and engineering leadership.
What is Shubhendu Vaid's current role and responsibilities?
Shubhendu leads the BT Business Broadband SMB Learn–Buy–Get acquisition and renewals journey. He defines technical strategy, architects scalable front‑end and cloud solutions, and grows high‑performing teams across the UK and India.
What technologies does Shubhendu Vaid specialize in?
Shubhendu specializes in Next.js, React, Node.js, TypeScript, Electron, AWS, GCP, MongoDB, event‑driven architecture, microservices, Java, Spring Boot, Angular, Playwright, and Generative AI. He also has deep experience with CI/CD, TDD, observability, and agile delivery.
What are Shubhendu Vaid's key achievements at BT Group?
At BT Group, Shubhendu rebuilt B2B sales and renewals experiences, improving conversion and reliability, and helped drive a 5x improvement in page performance. He architected a CMS adapter framework, scaled teams from single‑squad delivery to multi‑squad programs, and delivered LLM‑powered customer‑help and recommendation features.
Can I book Shubhendu Vaid for paid advisory or consulting?
Yes. Shubhendu offers paid 1:1 advisory on engineering leadership, system/solution architecture reviews, performance and platform strategy, and Generative AI adoption. Use the contact form or email to propose your topic and preferred time.
Where is Shubhendu Vaid located and available for work?
Shubhendu is based in London, UK, and is open to senior engineering leadership roles and consulting engagements across the UK and Europe, including remote and hybrid setups.
What is Shubhendu Vaid's educational background?
Shubhendu holds a Bachelor of Technology in Computer Science from Rajasthan Technical University, Kota.
How can I contact Shubhendu Vaid for opportunities?
You can reach Shubhendu via email at vaidshubhendu@gmail.com, connect on LinkedIn at linkedin.com/in/shubhendu-vaid, or view his work on GitHub at github.com/ShubhenduVaid. He’s happy to discuss roles, consulting, or leadership coaching.
Get In Touch
Interested in paid advisory, architecture reviews, leadership coaching, or a role on your team? Feel free to reach out.