Shubhendu Vaid

Engineering Leader

Engineering Leader with 14+ years of experience delivering scalable, high-quality software. Specializing in Next.js, React, Node.js, and event-driven architecture.

About Me

Engineering Leader with a passion for building scalable, high-quality software that delivers exceptional customer experiences.

Frontend Engineering

Next.js, React, TypeScript for creating exceptional user experiences

Backend Engineering

Node.js, Java, Microservices, Event-Driven Architecture, Kafka

Database Systems

MongoDB, PostgreSQL, Cassandra for scalable data solutions

Leadership

Team management, technical mentoring, and technical strategy development

Professional Impact & Statistics

Quantifiable results and achievements in software engineering leadership

14+
Years of Experience

Progressive software engineering experience from individual contributor to senior leadership

50+
Team Members Led

Successfully managed and mentored engineering teams across multiple organizations

8
Engineering Squads

Successfully managed and mentored 8 engineering squads

3
Countries Worked

International experience across UK, Poland, and India with remote team leadership

Key Achievements & Results

Achieved 5x improvement in page load times using Next.js optimization

Delivered zero order loss in sales/renew experience rebuild at BT Group

Reduced call handling times by 30% nationwide with custom CRM solution at Bharti Airtel

Scaled APIs to handle 6,000 requests per minute using Java and MongoDB at PwC

Led successful AWS migration enhancing scalability and performance

Professional Experience

Over 14 years of experience building and scaling enterprise software solutions.

Senior Software Engineering Manager

BT Group

London, UK

Sept 2023 - Present

Rebuilt Sales/Renew experience for telco/techco products using a scalable tech stack (Next.js, React, Node.js, Java, AWS), achieving increased conversion and zero order loss. Worked with cross-functional teams for building recommendations for products and working on an LLM-based help bot. Overseeing the Sales Convergence Tribe (8 engineering squads), defining the technical strategy and roadmaps.

Senior Software Engineering Manager

BT Group

Sept 2023 - Present

Rebuilt Sales/Renew experience for telco/techco products using a scalable tech stack (Next.js, React, Node.js, Java, AWS), achieving increased conversion and zero order loss. Worked with cross-functional teams for building recommendations for products and working on an LLM-based help bot. Overseeing the Sales Convergence Tribe (8 engineering squads), defining the technical strategy and roadmaps.

Software Engineering Manager

BT Group

Birmingham, UK

Apr 2022 - Aug 2023

Developed transaction journeys (e-commerce) on business.bt.com using Next.js, React, and TypeScript, improving page load times by 5x. Designed and led AWS migration, enhancing scalability and performance for cloud-based solutions. Hired and led a team of 7 engineers, introducing automated testing and CI/CD to reduce time-to-market.

Software Engineering Manager

BT Group

Apr 2022 - Aug 2023

Developed transaction journeys (e-commerce) on business.bt.com using Next.js, React, and TypeScript, improving page load times by 5x. Designed and led AWS migration, enhancing scalability and performance for cloud-based solutions. Hired and led a team of 7 engineers, introducing automated testing and CI/CD to reduce time-to-market.

Lead Software Engineer

JPMorgan Chase & Co

Glasgow, UK

Mar 2021 - Mar 2022

Engineered a sophisticated digital platform catering to the investment banking sector, encompassing web and native applications. Streamlined integration among apps to facilitate the smooth transfer of large volumes of data. Mentored junior engineers, promoting knowledge-sharing and best practices. Contributed to architecture discussions, focusing on scalability and performance optimization.

Lead Software Engineer

JPMorgan Chase & Co

Mar 2021 - Mar 2022

Engineered a sophisticated digital platform catering to the investment banking sector, encompassing web and native applications. Streamlined integration among apps to facilitate the smooth transfer of large volumes of data. Mentored junior engineers, promoting knowledge-sharing and best practices. Contributed to architecture discussions, focusing on scalability and performance optimization.

Lead Software Engineer

PwC

Gdansk, Poland

Mar 2020 - Feb 2021

Designed a KYC solution from scratch, scaling APIs to handle 6,000 requests per minute using Java and MongoDB. Led a team of 4 developers, implementing TDD and observability for robust performance.

Lead Software Engineer

PwC

Mar 2020 - Feb 2021

Designed a KYC solution from scratch, scaling APIs to handle 6,000 requests per minute using Java and MongoDB. Led a team of 4 developers, implementing TDD and observability for robust performance.

Senior Software Engineer

EPAM Systems

Gdansk, Poland

Mar 2018 - Feb 2020

Built a web application for health insurance claim processing using JavaScript and React, increasing efficiency by 5%. Focused on performance optimization and scalability for high-availability systems.

Senior Software Engineer

EPAM Systems

Mar 2018 - Feb 2020

Built a web application for health insurance claim processing using JavaScript and React, increasing efficiency by 5%. Focused on performance optimization and scalability for high-availability systems.

Senior Software Engineer

Bharti Airtel

Gurugram, India

Feb 2016 - Feb 2018

Developed a custom CRM and chatbot solution, reducing call handling times by 30% nationwide. Led POCs for workflow automation, enhancing operational efficiency.

Senior Software Engineer

Bharti Airtel

Feb 2016 - Feb 2018

Developed a custom CRM and chatbot solution, reducing call handling times by 30% nationwide. Led POCs for workflow automation, enhancing operational efficiency.

Senior Software Engineer

Ingenuity Gaming

Noida, India

Dec 2014 - Feb 2016

Created a slot game (Hi-Lo Roller) for Sigma using JavaScript and event-driven design.

Senior Software Engineer

Ingenuity Gaming

Dec 2014 - Feb 2016

Created a slot game (Hi-Lo Roller) for Sigma using JavaScript and event-driven design.

Software Engineer

Commelius Solutions

Jaipur, India

Jul 2010 - Nov 2014

Developed a framework for bespoke e-learning solutions, focusing on reusable components.

Software Engineer

Commelius Solutions

Jul 2010 - Nov 2014

Developed a framework for bespoke e-learning solutions, focusing on reusable components.

Latest Articles

Insights on engineering leadership, architecture, and building scalable systems that drive innovation.

Orchestrating Multiple AI Tools: Building Consensus CLI
AI & Innovation
Sep 13, 2025
3 min read

Orchestrating Multiple AI Tools: Building Consensus CLI

Exploring how to orchestrate multiple AI tools effectively and building consensus-driven command line interfaces.

Efficiently retrieving data from 1 billion records
Backend Engineering
Nov 10, 2024
10 min read

Efficiently retrieving data from 1 billion records

Retrieving large-scale datasets efficiently is key to maintaining competitive, high-performing applications. For many developers and engineers, the challenge isn't just in storing massive amounts of data but in ensuring that data retrieval remains quick and reliable, even as datasets grow to millions or billions of records.

Innovation with Practicality in Engineering Leadership
Engineering Leadership
Jul 6, 2024
4 min read

Innovation with Practicality in Engineering Leadership

Balancing innovation with practical implementation is crucial for engineering leaders. Learn how to foster creativity while maintaining delivery excellence and team productivity.

Engineering Management and Leadership Styles
Engineering Management
Apr 21, 2024
5 min read

Engineering Management and Leadership Styles

Understanding different leadership styles in engineering management and how to adapt your approach based on team dynamics, project requirements, and organizational culture.

Node.js Microservices with DynamoDB
Microservices
Apr 3, 2024
6 min read

Node.js Microservices with DynamoDB

Building scalable microservices using Node.js and DynamoDB. Explore patterns for data modeling, performance optimization, and maintaining consistency in distributed systems.

Leveraging Adapter Design Pattern for Seamless CMS Integrations
Architecture
Feb 20, 2024
2 min read

Leveraging Adapter Design Pattern for Seamless CMS Integrations

In the ever-evolving landscape of content management systems (CMS), creating robust integrations with various platforms can be a challenging yet crucial task. I am excited to share our successful journey in implementing the Adapter Design Pattern to streamline and enhance our CMS integrations.

Frequently Asked Questions

Common questions about Shubhendu Vaid's experience, skills, and availability

Get In Touch

Interested in working together or have questions? Feel free to reach out.

Let's Connect

I'm always open to discuss engineering, leadership, architecture, or new opportunities. Whether you have a question or just want to say hi, I'll try my best to get back to you!